Creamy Chicken Tortilla Soup

Featured in: Everyday Home Plates

This hearty bowl combines tender shredded chicken simmered in a vibrant salsa verde broth with smoky poblanos and spicy jalapeños. The luscious cream cheese and heavy cream create an irresistibly velvety texture, while fresh avocado, crunchy tortilla strips, and bright cilantro-lime finish add layers of flavor and contrast. Ready in just 45 minutes, this Tex-Mex favorite delivers restaurant-quality comfort food with simple ingredients and minimal effort.

Updated on Wed, 28 Jan 2026 10:18:00 GMT
Creamy Chicken Tortilla Soup served steaming hot in a rustic bowl, topped with diced avocado, crushed chips, and fresh cilantro. Save to Pinterest
Creamy Chicken Tortilla Soup served steaming hot in a rustic bowl, topped with diced avocado, crushed chips, and fresh cilantro. | khubzstories.com

The first time I saw poblano peppers at the market I had no idea how they would transform a basic soup. They looked so dark and mysterious next to the bright bell peppers. I brought a few home and decided to sauté them for this recipe. The smell of roasting peppers filled my kitchen and instantly felt like a celebration. Now this creamy version is my go to when the weather turns chilly and I need a hug in a bowl.

I remember making this for my sister when she moved into her first apartment. We sat on the floor surrounded by boxes using a single pot and paper bowls. The creaminess of the soup made the empty space feel like a real home for the first time. We spent the whole night laughing and crushing tortilla chips with our hands. It was the perfect meal for a fresh start.

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Ingredients

  • Chicken: I prefer using fresh breasts poached directly in the broth because it keeps the meat incredibly tender.
  • Vegetables: Onion and garlic provide the aromatic base while poblanos and jalapeños bring the character.
  • Salsa Verde: This acts as the secret shortcut that provides both acidity and a complex blend of tomatillos and spices.
  • Spices: Cumin smoked paprika and dried oregano create a warm smoky profile that defines the soup.
  • Creamy Elements: Use full fat cream cheese and heavy cream for the most indulgent velvet texture.
  • Toppings: Avocado and cilantro add freshness while crushed chips provide a necessary salty crunch.

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Instructions

Soften the aromatics:
Heat your oil and let the onions and peppers soften until they are translucent and sweet. Watch for the peppers to turn a vibrant green as they release their flavor.
Build the base:
Pour in your chicken broth and salsa verde then stir in the spices. This is where the kitchen starts to smell absolutely incredible.
Simmer the chicken:
Add the chicken breasts and let them cook gently until they are ready to be shredded. The broth will infuse the meat with the tang of the salsa.
Shred and return:
Pull the chicken out to shred it on a plate with two forks then slide it back in. This creates the perfect bite sized pieces for every spoonful.
Make it creamy:
Lower the heat and whisk in the cream cheese and heavy cream until it is silky. Keep the temperature low so the dairy does not separate.
The final garnish:
Ladle the hot soup into bowls and pile on the toppings. Each bowl is a customizable masterpiece of textures and temperatures.
A close-up of Creamy Chicken Tortilla Soup featuring tender shredded chicken, salsa verde, and a creamy lime-finished broth. Save to Pinterest
A close-up of Creamy Chicken Tortilla Soup featuring tender shredded chicken, salsa verde, and a creamy lime-finished broth. | khubzstories.com

One rainy Tuesday I accidentally doubled the cumin and discovered it gave the soup an incredible depth I never expected. My neighbors could smell the spices from the hallway and ended up knocking on the door with spoons in hand.

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Choosing the Peppers

I have learned that poblanos can vary in heat quite a bit depending on the season. Sometimes they are as mild as a green bean while other times they carry a surprising punch. I always take a tiny nibble of the raw pepper before tossing it in the pot. This little test helps me decide if I need to add more or less jalapeño later on.

The Shredding Method

While many people use two forks to shred their chicken I actually prefer using a hand mixer in a deep bowl. It takes about thirty seconds and creates the most uniform shreds that soak up the broth perfectly. Just be careful not to overdo it or you will end up with chicken paste instead of hearty bites. This trick saved me so much time during a busy dinner party last winter.

Perfect Pairing Ideas

This soup is quite rich so I always look for side dishes that offer a bit of acidity or brightness. A simple slaw with lime juice and honey works wonders to refresh the palate between spoonfuls. If you want something more substantial a toasted piece of sourdough rubbed with garlic is divine.

  • A cold Mexican lager with a lime wedge cuts through the creaminess beautifully.
  • Fresh radishes sliced paper thin add a peppery crunch that looks beautiful on top.
  • Keep extra lime wedges on the table because that final squeeze of citrus is non negotiable.
Enjoying Creamy Chicken Tortilla Soup garnished with tortilla chips, avocado, cilantro, and lime wedges on a cozy dinner table. Save to Pinterest
Enjoying Creamy Chicken Tortilla Soup garnished with tortilla chips, avocado, cilantro, and lime wedges on a cozy dinner table. | khubzstories.com

I hope this soup brings as much warmth to your table as it has to mine over the years. Enjoy every creamy crunchy bite with the people you love.

Recipe FAQs

Can I make this soup ahead of time?

Absolutely. This soup actually tastes better the next day as flavors meld. Store in the refrigerator for up to 4 days, but add toppings like avocado and tortilla chips just before serving.

How can I adjust the spice level?

Control heat by removing all seeds from jalapeños for mild flavor, or leave some seeds in for medium spice. Add extra jalapeño or a pinch of cayenne if you prefer it hotter.

Can I use rotisserie chicken?

Yes. Skip steps 4-5 and add shredded rotisserie chicken when you stir in the cream cheese. This reduces total time to about 25 minutes.

What can I substitute for cream cheese?

Greek yogurt works well for a lighter version, or use extra heavy cream for a thinner but still creamy consistency. Both alternatives maintain the rich texture.

Is this soup freezer-friendly?

The soup base freezes beautifully for up to 3 months. However, avoid adding cream cheese and heavy cream until after thawing and reheating to prevent separation.

What other toppings work well?

Try shredded cheese, sour cream, pickled red onions, radish slices, or a dollop of guacamole. Warm corn tortillas or quesadillas make excellent sides.

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Creamy Chicken Tortilla Soup

Rich and comforting soup featuring salsa verde, tender chicken, peppers, and creamy toppings with crispy tortilla chips.

Prep Time
15 minutes
Time to Cook
30 minutes
Overall Time
45 minutes
Recipe by Nora Whitaker


Skill Level Easy

Cuisine Tex-Mex

Makes 4 Portions

Dietary Details No Gluten

What You'll Need

Chicken

01 2 boneless, skinless chicken breasts (about 1 pound)
02 4 cups low-sodium chicken broth

Vegetables & Aromatics

01 1 tablespoon olive oil
02 1 medium yellow onion, diced
03 2 poblano peppers, seeded and diced
04 1 jalapeño, seeded and finely diced
05 2 cloves garlic, minced

Soup Base

01 1.5 cups salsa verde
02 1 teaspoon ground cumin
03 0.5 teaspoon smoked paprika
04 0.5 teaspoon dried oregano
05 Salt and black pepper to taste

Creamy Elements

01 4 ounces cream cheese, cubed and softened
02 0.5 cup heavy cream

Toppings

01 1 ripe avocado, diced
02 1 cup tortilla chips, crushed
03 2 tablespoons fresh cilantro, chopped
04 1 lime, cut into wedges

Directions

Step 01

Sauté Aromatics: Heat olive oil in a large pot over medium heat. Add diced onion, poblano pepper, and jalapeño. Sauté for 4 to 5 minutes until vegetables are softened.

Step 02

Infuse with Garlic: Add minced garlic to the pot and cook for 1 minute until fragrant.

Step 03

Build Soup Base: Pour chicken broth and salsa verde into the pot. Stir in cumin, smoked paprika, oregano, salt, and black pepper until combined.

Step 04

Cook Chicken: Add chicken breasts to the pot. Bring to a gentle boil, then reduce heat and simmer covered for 15 to 18 minutes until chicken is fully cooked through.

Step 05

Shred Chicken: Remove chicken breasts from the pot and shred with two forks. Return shredded chicken to the soup.

Step 06

Incorporate Cream Cheese: Reduce heat to low. Add cream cheese cubes and stir continuously until melted and fully incorporated into the soup.

Step 07

Finish with Cream: Stir in heavy cream and simmer gently for 3 to 4 minutes. Adjust seasoning as needed with additional salt and pepper.

Step 08

Serve: Ladle soup into bowls and top each serving with diced avocado, crushed tortilla chips, fresh cilantro, and a squeeze of lime juice.

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Gear Needed

  • Large pot or Dutch oven
  • Chef's knife and cutting board
  • Measuring cups and spoons
  • Ladle

Allergen Guide

Review every item to spot allergens and reach out to a health expert if you're unsure.
  • Contains dairy: cream cheese and heavy cream
  • Verify store-bought tortilla chips for gluten and cross-contamination risks
  • Review all ingredient labels to prevent allergen exposure

Nutrition Breakdown (per portion)

Nutritional numbers are for general reference and aren't a substitute for a doctor's guidance.
  • Energy (kcal): 430
  • Total fat: 24 grams
  • Carbohydrates: 24 grams
  • Proteins: 30 grams

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